This FAQ page addresses the most commonly asked questions by freemium users of our API Security Testing services. If you don’t find the answer to your questions below, please contact<\/a> us or log a ticket on our support desk<\/a> and we’ll do our best to answer your question.<\/p>\n We have arranged the questions into 4 groups<\/p>\n Freemium allows users to use our API security testing solutions for free with limited monthly usage once it is for non-commercial \/ non-production use.<\/p>\t\t\n\t\t\t\t\t\t Both our API Audit<\/a> and API Scan<\/a> API testing services are available for free, with usage restrictions, in your IDE.\u00a0<\/p>\n You get 100 API operation-level audits and API operation-level scans free per month in the IDE. An “operation” audit or scan is where a single operation (path + http method) within the OpenAPI definition can be checked for security weakness. <\/p>\n\t\t\t\t\t\t With freemium we provide these FAQs and self-serve tutorial videos<\/a>. You can also register your query on our Developer Community<\/a> and we will do our best to respond within a reasonable time.<\/p>\n if you upgrade to a paid Single User subscription then you will also get access to our support portal<\/a><\/p>\n\t\t\t\t\t\t On the freemium service, you cannot collaborate with other users working on the same API, this is available only to paid “Teams” or “Enterprise” subscribers.<\/p>\n\t\t\t\t\t\t You have a few options:<\/p>\n Yes of course. Every month free users start with 100 operation-level audits and 100 operation-level scans. Both limits are calculated separately, so if you hit your 100 operation limit on either audit or scan you can still run the other service until you reach that limit too.\u00a0<\/p>\n\t\t\t\t\t\t Monthly allowances are based on operation-level audits or scans. When you run a full audit or full scan then the number of operations in the API are counted and deducted from your allowance. If there are more operations in the API than are left in your allowance then the system will not run the full audit or full scan. \u00a0In that case, you will need to upgrade your account or wait until your free allowance resets.<\/p>\n Example.<\/p>\n If you have only 20 operation audits remaining in your monthly allowance and you try to run a full audit on an API that has 25 operations then the full audit will not run. You can however run operation audits on 20 operations within that OpenAPI contract or upgrade.\u00a0<\/p>\n\t\t\t\t\t\t You can view your usage in the IDE by going to the settings in the 42Crunch OpenAPI Plugin and choosing the “connection” section.<\/p>\n\t\t Below are some frequently asked questions in relation to how and why to upgrade your subscription.<\/p>\t\t\n\t\t\t\t\t\t Yes. You can upgrade to a paid solution offering either on a monthly or annual subscription level. See Pricing<\/a>.\u00a0<\/p>\n If you want to only purchase for one or two months then you will need to cancel your monthly subscription when you no longer need it any more.<\/p>\n\t\t\t\t\t\t If you want to collaborate as part of a team, or increase the volume of audits and scans as you get closer to production, then you should consider upgrading to a paid subscription<\/a> model to get unlimited usage. <\/p>\n You also can avail of other features such as customized Security Quality Gates and Data Dictionaries with a Team or Enterprise account.<\/p>\n\t\t\t\t\t\t Yes, you can purchase single-user licences<\/a> to increase your monthly allowances of API Audit and API Scan in the IDE.<\/p>\n If you want to collaborate as a team then there are also Team and Enterprise options available<\/p>\n See Pricing\u00a0<\/a><\/p>\n\t\t\t\t\t\t 42Crunch offers both Standard and Premium Support and Maintenance services for 42Crunch Platform customers (Team and Enterprise).<\/p>\n The services delivered are subject to the Master Customer Agreement entered into between a paying subscriber and 42Crunch.<\/p>\n Freemium customers have access to the 42Crunch developer community<\/a> and self-service options. Paid single-user subscribers can also submit issues to our support team via our support portal<\/a>.<\/p>\n For further information about our support levels please contact us<\/a>.<\/p>\n\t\t\t\t\t\t Yes. We offer a full enterprise free trial,<\/a> with unlimited API Security Audits and Scans for up to 50 users and 50 APIs for a 60 day period.<\/p>\n\t\t\t\t\t\t You can use your credit card to pay for any monthly or annual single-user<\/a> or team<\/a> subscriptions.<\/p>\n If you sign up for any annual subscription then we can arrange for you to pay by bank transfer.\u00a0 Please contact us<\/a> to arrange this option.<\/p>\n\t\t\t\t\t\t You can upgrade your “Teams” subscription by using the billing porta<\/a>l to upgrade to the next “Teams” level or contact our sales team<\/a> for an Enterprise account.<\/p>\n\t\t\t\t\t\t If you are on a Single user or “Teams” subscription then you can manage your subscription by logging into the billing portal<\/a>.<\/p>\n If you are an enterprise customer you can contact our billing team or your account manager directly.<\/p>\n\t\t\t\t\t\t 42Crunch API Security Platform<\/b> The 42Crunch API Security platform<\/a> proactively tests, fixes and protects APIs from development to runtime. It offers a range of services in addition to the security testing capabilities of API Audit and Scan outlined above. These additional services are:<\/p>\n API Capture<\/strong><\/a> – Available extra to paid subscribers only.<\/p>\n Don’t want to build OpenAPI contracts from scratch or have lots of APIs without OpenAPI design files?\u00a0 API Capture<\/a> can use traffic data, Postman collections, API test configurations and even half built OpenAPI files to automatically build OpenAPI contracts saving your developers lots of time and effort. It will also save your front end, backend teams and testing teams time as they now have a design file to work off.<\/p>\n Here is a video explainer:<\/p>\n\n
\n\t\t\tFreemium\n\t\t\t\t\t\t\t\t\t\t\tFAQs\n\t\t<\/h2>\n\t\t\t
What is included in the Freemium Offering?<\/h5>\n\t\t\t
What level of support do I get with Freemium?<\/h5>\n\t\t\t
Can I collaborate with other people on the same API?<\/h5>\n\t\t\t
What happens when I reach my limit for the month?<\/h5>\n\t\t\t
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For reasons why you should upgrade, see the upgrade section.<\/a><\/li>\nIf I hit my limit of operation audits, can I still run operation scans?<\/h5>\n\t\t\t
When I try to run a full audit or full scan I am told i do not have enough usage allowance<\/h5>\n\t\t\t
How do I view my monthly allowance and usage in the IDE?<\/h5>\n\t\t\t
\n\t\t\tSubscription Upgrade\n\t\t\t\t\t\t\t\t\t\t\tFAQs\n\t\t<\/h2>\n\t\t\t
Can I purchase extra Audit and Scan allowances for one or two months?<\/h5>\n\t\t\t
Why should I upgrade to a paid subscription?<\/h5>\n\t\t\t
Can I buy a single developer solution?\t<\/h5>\n\t\t\t
What level of support do I get with a paid subscription?<\/h5>\n\t\t\t
Can my team get a no usage limits free trial of the 42Crunch services?<\/h5>\n\t\t\t
What are my subscription payment options?<\/h5>\n\t\t\t
I have a teams account how can I upgrade to add more users?<\/h5>\n\t\t\t
How do I cancel my subscription?<\/h5>\n\t\t\t
What additional API Security services does 42Crunch provide? <\/h5>\n\t\t\t
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